Effective Date: October 1, 2024
Your Privacy is Important
Dandelion Bookshop LLC (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and retail store. By using our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
- Information You Provide: When you create an account, place an order, or contact us, we may collect your name, email address, shipping address, billing information, phone number, and any other information you voluntarily provide.
- Automatically Collected Information: We may also automatically collect information about your device, browser, IP address, and other information about the computer or system interacting with our website. This helps us improve our website and services.
- Cookies and Similar Technologies: We use cookies and similar technologies to track your preferences, analyze website usage, and personalize your experience. We use third-party cookies for essential functionality related to payment processing and fraud prevention. You can manage cookie preferences through your browser settings. We do not use third-party advertising cookies, marketing cookies, tracking pixels, or other similar advertising technologies on our website.
How We Use Your Information
We use your information for the following purposes:
- Processing Orders: We use your information to fulfill orders, process payments, and provide customer support.
- Personalized Experience: We may use your information to personalize your recommendations, marketing communications, and website experience.
- Analytics: We analyze your information to understand how you use our services and improve them.
- Legal Compliance: We may use your information to comply with legal requirements or protect our rights.
Sharing Your Information
We may share your information with:
- Third-Party Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors and shipping companies.
- Legal Authorities: We may disclose your information to law enforcement agencies or other authorities as required by law.
Your Rights
You may have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Rectification: You may request that we correct any inaccurate or incomplete information.
- Erasure: You may request that we delete your personal information under certain circumstances, such as jurisdictions with the “right to be forgotten.”
- Restriction: You may request that we restrict the processing of your personal information under certain circumstances, such as when erasure was requested but is prevented by a pending legal proceeding.
- Data Portability: You may request that we provide your personal information in a structured, commonly used, and machine-readable format.
Security
We take reasonable steps to protect information provided to us from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind and exercise caution when disclosing any information via the internet.
Children
Our website is not intended for use by children under the age of 18 without the supervision of a parent or legal guardian. We encourage parents and guardians to spend time with their children online and practice safe browsing habbits.
We do not knowingly collect or store any personal information from children under the age of 18. If a parent or guardian becomes aware that a child has provided us with information without proper consent, please email us via help@dandelionbookshop.com immediately. As required by law, after verifying that you are the child’s parent or legal guardian, we will delete such information from our systems within a reasonable time, unless required by law to retain such information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
Contact us if you have any questions about this Privacy Policy or the information practices of our company. You may contact us at help@dandelionbookshop.com, through our contact page, or by mail at:
Dandelion Bookshop
ATTN: Privacy Manager
139 S. Oak Park Ave.
Oak Park, IL 60302